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Take your life in a healthier direction

Looking to make a change? Don’t know where to start? Help is on hand throughout Cheshire West and Chester. To get started, take a look at the services below, each divided into a different category.

Care providers

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Adult Social Care & Missing People

Whether you need to report a concern about an adult or report someone as missing, the Advice and Contact team are here to help.

You can use the online contact form or interactive assessment to help them understand what support you need. Or you can find out more about the service here.

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Care Homes and Housing

There are a few different types of care home. A care home with nursing provides full board accommodation, personal care and nursing care. A nursing home caters for people of a certain age, with nurses on duty 24/7.

A residential home, meanwhile, provides full board and personal care, minus the nursing.

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Day Care and Day Services

For physically or mentally frail over 65s, short stay and day care services are available at Curzon House in Saltney, Lightfoot Lodge in Hoole, Sutton Beeches in Ellesmere Port, Leftwich Green and Davenham Day Centre.

With highly trained staff at each location, day care is from Monday to Friday, 9.30am to 5pm.

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Disability

If you have a physical disability or long-term illness, you and your carer can access plenty of support and advice.

From learning disabilities and visual impairment, to hearing impairment and access guides, the service is designed to help you live a more independent life.

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Family Support

Looking for help finding the right childcare provider, free nursery places and benefits? The Family Information Service offers free, impartial and confidential advice to parents and carers on childcare options, benefits and grants, parenting, family matters and support for children with additional needs or disabilities.

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Mental Health Services

Mental health problems can be caused by all kinds of physical, mental, social or life-related issues. You can access all the diagnosis, treatment and support you need from a community mental health team. These teams are experts who work with people and their GPs to plan their recovery.

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Employment

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Citizens Advice

With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.

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Work Zones

If you’re 19 or over and need help finding work, Work Zones can help, with confidence, qualifications, support with job applications, setting goals and becoming self-employed.

Located in Chester, Ellesmere Port, Winsford and Northwich, Work Zones offer free computer access and Employment Mentors.

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Funding, debt advice & benefits

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Benefits Advice

Do you need a hand managing your benefits? The Benefits Advice service can help. It offers advice on applying for housing or Council Tax benefits, reporting a change in circumstances, making an appeal, overpayments, benefit visits, reporting fraud, welfare advice, under-occupancy charges and more.

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Citizens Advice

With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.

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Debt advice

Struggling with debt? While you should always explain your situation to your creditors, there’s no need to use a debt management company.

Free, confidential and impartial advice is available throughout Cheshire West and Chester, including online self-help and budgeting tools and budgeting. Tenants can also seek advice from their housing providers.

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Finance, Funding & Grants

There’s a variety of funding on offer, from the Northern Marches LEADER programme supporting rural economic regeneration in South Cheshire and North Shropshire, to the Rural Support Programme, helping charities and organisations improve local communities. You can also seek government funding and financial help through governmentfunding.org.uk and gov.uk

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Universal Credit

Universal Credit is a new benefit for working aged people. It replaces six different benefits with one monthly payment, with all claims made online. If you don’t have a computer, visit a Cheshire West and Chester library (1 hour a day free for members), or get free access at any Customer Service Centre.

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Health & Wellbeing

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Carers

Do you provide unpaid support to family or friends who couldn’t otherwise cope? Whether it’s illness, frailty, disability, mental health or substance misuse, the Cheshire & Warrington Carers Trust offers free support with everything from health issues and holiday grants, to training, mobility, entitlements and equipment.

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Citizens Advice

With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.

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Drugs and Alcohol

If you’ve been affected by drug and alcohol addiction, you can get free support from Turning Point. Open to anyone in Cheshire West and Chester, the service will help you plan your recovery, with aftercare support and guidance from mentors who’ve completed their own recovery.

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Family Support

Looking for help finding the right childcare provider, free nursery places and benefits? The Family Information Service offers free, impartial and confidential advice to parents and carers on childcare options, benefits and grants, parenting, family matters and support for children with additional needs or disabilities.

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Local Health Services

If you’re a local, unregistered patient in need of urgent or emergency care, you can seek help through a Clinical Commissioning Group. There are two Clinical Commissioning Groups covering Cheshire West and Chester: NHS Vale Royal and West Cheshire. Which one you use will depend on where you live.

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Mental Health Services

Mental health problems can be caused by all kinds of physical, mental, social or life-related issues. You can access all the diagnosis, treatment and support you need from a community mental health team. These teams are experts who work with people and their GPs to plan their recovery.

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Occupational Therapy Services

These services help people and their carers manage complex needs at home, from adaptation and equipment, to moving and handling, reablement and support. They’re open to anyone with a physical and/or sensory problem from birth, illness, accident or ageing. Costs depend on individual needs, but grants are available for major adaptations.

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Sexual Health

‘gosh’ or gosexualhealth.co.uk is the home of advice and support on sexual health. Anyone in Cheshire West and Chester can get help with contraception, Sexually Transmitted Infections (STIs), pregnancy, clinics and access to healthcare. There are also plenty of local clinics, welcoming people of all ages including under-16s.

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Housing

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Citizens Advice

With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.

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Gypsies and Travellers

Many Gypsies and Irish Travellers call Cheshire West and Chester home and would like a permanent site to settle down on.

If you’re a Gypsy or Traveller facing accommodation problems, there are resources at hand. In fact, you can find help with potential resources here.

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Housing Related Support

Whether you’re a teenage parent, an older person, homeless, a refugee, at risk of domestic abuse, coping with mental health issues or a physical or learning disability, you could benefit from housing support.

The service includes the home assistance hub, domestic abuse refuges, homeless services, sheltered housing, community alarms and floating support services.

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Vulnerable people

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Adult Social Care & Missing People

Whether you need to report a concern about an adult or report someone as missing, the Advice and Contact team are here to help.

You can use the online contact form or interactive assessment to help them understand what support you need. Or you can find out more about the service here.

Visit Site
Child Protection

If you feel a child is suffering from harm, neglect or abuse, Child Protection services can investigate. In fact, your call could mean getting the right help to a family, or even saving a child’s life.

The service also supports families under stress and seriously ill or disabled children.

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Domestic Violence

Living with a violent partner isn’t easy. The Women’s Aid website has lots of advice on safety planning, children, friends and family, male victims and perpetrators, with pages in foreign languages.

Plus, there are many Cheshire organisations that can help in a non-judgmental, confidential and safe way, with interpreters provided.

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Housing Related Support

Whether you’re a teenage parent, an older person, homeless, a refugee, at risk of domestic abuse, coping with mental health issues or a physical or learning disability, you could benefit from housing support.

The service includes the home assistance hub, domestic abuse refuges, homeless services, sheltered housing, community alarms and floating support services.

Visit Site
Mental Health Services

Mental health problems can be caused by all kinds of physical, mental, social or life-related issues. You can access all the diagnosis, treatment and support you need from a community mental health team. These teams are experts who work with people and their GPs to plan their recovery.

Visit Site
Occupational Therapy Services

These services help people and their carers manage complex needs at home, from adaptation and equipment, to moving and handling, reablement and support. They’re open to anyone with a physical and/or sensory problem from birth, illness, accident or ageing. Costs depend on individual needs, but grants are available for major adaptations.

Visit Site