Take your life in a healthier direction
Looking to make a change? Don’t know where to start? Help is on hand throughout Cheshire West and Chester. To get started, take a look at the services below, each divided into a different category.
Care providers
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Adult Social Care & Missing People
Whether you need to report a concern about an adult or report someone as missing, the Advice and Contact team are here to help.
You can use the online contact form or interactive assessment to help them understand what support you need. Or you can find out more about the service here.
Visit SiteCare Homes and Housing
There are a few different types of care home. A care home with nursing provides full board accommodation, personal care and nursing care. A nursing home caters for people of a certain age, with nurses on duty 24/7.
A residential home, meanwhile, provides full board and personal care, minus the nursing.
Visit SiteDay Care and Day Services
For physically or mentally frail over 65s, short stay and day care services are available at Curzon House in Saltney, Lightfoot Lodge in Hoole, Sutton Beeches in Ellesmere Port, Leftwich Green and Davenham Day Centre.
With highly trained staff at each location, day care is from Monday to Friday, 9.30am to 5pm.
Visit SiteDisability
If you have a physical disability or long-term illness, you and your carer can access plenty of support and advice.
From learning disabilities and visual impairment, to hearing impairment and access guides, the service is designed to help you live a more independent life.
Visit SiteFamily Support
Looking for help finding the right childcare provider, free nursery places and benefits? The Family Information Service offers free, impartial and confidential advice to parents and carers on childcare options, benefits and grants, parenting, family matters and support for children with additional needs or disabilities.
Visit SiteMental Health Services
Mental health problems can be caused by all kinds of physical, mental, social or life-related issues. You can access all the diagnosis, treatment and support you need from a community mental health team. These teams are experts who work with people and their GPs to plan their recovery.
Visit SiteEmployment
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Citizens Advice
With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.
Visit SiteWork Zones
If you’re 19 or over and need help finding work, Work Zones can help, with confidence, qualifications, support with job applications, setting goals and becoming self-employed.
Located in Chester, Ellesmere Port, Winsford and Northwich, Work Zones offer free computer access and Employment Mentors.
Visit SiteFunding, debt advice & benefits
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Benefits Advice
Do you need a hand managing your benefits? The Benefits Advice service can help. It offers advice on applying for housing or Council Tax benefits, reporting a change in circumstances, making an appeal, overpayments, benefit visits, reporting fraud, welfare advice, under-occupancy charges and more.
Visit SiteCitizens Advice
With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.
Visit SiteDebt advice
Struggling with debt? While you should always explain your situation to your creditors, there’s no need to use a debt management company.
Free, confidential and impartial advice is available throughout Cheshire West and Chester, including online self-help and budgeting tools and budgeting. Tenants can also seek advice from their housing providers.
Visit SiteFinance, Funding & Grants
There’s a variety of funding on offer, from the Northern Marches LEADER programme supporting rural economic regeneration in South Cheshire and North Shropshire, to the Rural Support Programme, helping charities and organisations improve local communities. You can also seek government funding and financial help through governmentfunding.org.uk and gov.uk
Visit SiteUniversal Credit
Universal Credit is a new benefit for working aged people. It replaces six different benefits with one monthly payment, with all claims made online. If you don’t have a computer, visit a Cheshire West and Chester library (1 hour a day free for members), or get free access at any Customer Service Centre.
Visit SiteHealth & Wellbeing
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Carers
Do you provide unpaid support to family or friends who couldn’t otherwise cope? Whether it’s illness, frailty, disability, mental health or substance misuse, the Cheshire & Warrington Carers Trust offers free support with everything from health issues and holiday grants, to training, mobility, entitlements and equipment.
Visit SiteCitizens Advice
With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.
Visit SiteDrugs and Alcohol
If you’ve been affected by drug and alcohol addiction, you can get free support from Turning Point. Open to anyone in Cheshire West and Chester, the service will help you plan your recovery, with aftercare support and guidance from mentors who’ve completed their own recovery.
Visit SiteFamily Support
Looking for help finding the right childcare provider, free nursery places and benefits? The Family Information Service offers free, impartial and confidential advice to parents and carers on childcare options, benefits and grants, parenting, family matters and support for children with additional needs or disabilities.
Visit SiteLocal Health Services
If you’re a local, unregistered patient in need of urgent or emergency care, you can seek help through a Clinical Commissioning Group. There are two Clinical Commissioning Groups covering Cheshire West and Chester: NHS Vale Royal and West Cheshire. Which one you use will depend on where you live.
Visit SiteMental Health Services
Mental health problems can be caused by all kinds of physical, mental, social or life-related issues. You can access all the diagnosis, treatment and support you need from a community mental health team. These teams are experts who work with people and their GPs to plan their recovery.
Visit SiteOccupational Therapy Services
These services help people and their carers manage complex needs at home, from adaptation and equipment, to moving and handling, reablement and support. They’re open to anyone with a physical and/or sensory problem from birth, illness, accident or ageing. Costs depend on individual needs, but grants are available for major adaptations.
Visit SiteSexual Health
Virgin Care is our local sexual health hub, available to help with support and advice. Anyone in Cheshire West and Chester can get help with contraception, Sexually Transmitted Infections (STIs), pregnancy, clinics and access to healthcare. There are also plenty of local clinics, welcoming people of all ages including under-16s.
Visit SiteHousing
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Citizens Advice
With bureaus in Winsford, Northwich and Ellesmere Port, Citizens Advice can help you sort out your money and legal issues, plus a huge variety of other challenges. Offering free, independent and confidential advice, four in ten people will use Citizens Advice at some point in their lives.
Visit SiteGypsies and Travellers
Many Gypsies and Irish Travellers call Cheshire West and Chester home and would like a permanent site to settle down on.
If you’re a Gypsy or Traveller facing accommodation problems, there are resources at hand. In fact, you can find help with potential resources here.
Visit SiteHousing Related Support
Whether you’re a teenage parent, an older person, homeless, a refugee, at risk of domestic abuse, coping with mental health issues or a physical or learning disability, you could benefit from housing support.
The service includes the home assistance hub, domestic abuse refuges, homeless services, sheltered housing, community alarms and floating support services.
Visit SiteVulnerable people
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Adult Social Care & Missing People
Whether you need to report a concern about an adult or report someone as missing, the Advice and Contact team are here to help.
You can use the online contact form or interactive assessment to help them understand what support you need. Or you can find out more about the service here.
Visit SiteChild Protection
If you feel a child is suffering from harm, neglect or abuse, Child Protection services can investigate. In fact, your call could mean getting the right help to a family, or even saving a child’s life.
The service also supports families under stress and seriously ill or disabled children.
Visit SiteDomestic Violence
Living with a violent partner isn’t easy. The Women’s Aid website has lots of advice on safety planning, children, friends and family, male victims and perpetrators, with pages in foreign languages.
Plus, there are many Cheshire organisations that can help in a non-judgmental, confidential and safe way, with interpreters provided.
Visit SiteHousing Related Support
Whether you’re a teenage parent, an older person, homeless, a refugee, at risk of domestic abuse, coping with mental health issues or a physical or learning disability, you could benefit from housing support.
The service includes the home assistance hub, domestic abuse refuges, homeless services, sheltered housing, community alarms and floating support services.
Visit SiteMental Health Services
Mental health problems can be caused by all kinds of physical, mental, social or life-related issues. You can access all the diagnosis, treatment and support you need from a community mental health team. These teams are experts who work with people and their GPs to plan their recovery.
Visit SiteOccupational Therapy Services
These services help people and their carers manage complex needs at home, from adaptation and equipment, to moving and handling, reablement and support. They’re open to anyone with a physical and/or sensory problem from birth, illness, accident or ageing. Costs depend on individual needs, but grants are available for major adaptations.
Visit Site